TrackMe+ User Guide

Welcome to TrackMe+! This guide covers everything you need to know to track your medications, lab results, and health data.

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Getting Started

Creating Your Account

1. Go to the TrackMe+ website or open the mobile app
2. Click Sign Up
3. Enter your name, email, and password (at least 8 characters)
4. Click Create Account

You’re all set! You’ll be logged in automatically and see the Dashboard.

Logging In

1. Go to the login page
2. Enter your email and password
3. Click Log In

Forgot Your Password?

1. On the login page, click Forgot Password?
2. Enter your email address
3. Click Send Reset Link
4. Check your email for a reset link
5. Click the link and enter your new password
6. Click Reset Password

Desktop vs Mobile

TrackMe+ works on both desktop computers and mobile phones.

Desktop: You’ll see a sidebar on the left with all the main sections. Click any section to open it.

Mobile: You’ll see five tabs at the bottom of your screen (Home, Meds, Today, Labs, More). Tap a tab to switch between sections. The More tab has everything else.

Both versions do the same things. Use whichever works best for you.

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Dashboard

The Dashboard is your home screen. It shows an overview of everything at a glance.

What You’ll See

Welcome Message: Says hello and shows your name.

Quick Stats Cards:

• Active Medications: How many medications you’re currently taking
• Doses This Week: Total doses you’ve logged in the last 7 days
• Total Doses Logged: All-time count of doses you’ve tracked
• Total Spent: How much you’ve spent on medications and supplies

Quick Actions: Big buttons to do common tasks:

• Add Medication
• Add Lab Result
• View Reports
• Dosing Calculator
• Dose Timer

Recent Activity: Your last 5 logged doses. Each shows:

• What medication you took
• How much
• When you took it
• Where you injected it (if applicable)

Low Stock Alerts: If you’re running low on supplies, you’ll see a warning here. Click Restock to add more.

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Today Page

The Today page shows all the doses you’re supposed to take today. Think of it as your daily checklist.

Viewing Today’s Doses

When you open the Today page, you’ll see doses grouped by medication. Each dose shows:

• The time you should take it
• The medication name
• How much to take
• The status (Pending, Completed, or Skipped)

Checking Off a Dose

1. Find the dose in your list
2. Click the checkmark icon or tap the dose card
3. The dose gets marked as Completed
4. A timestamp is saved

The dose will turn green to show it’s done.

Undoing a Logged Dose

Made a mistake? You can undo it.

1. Find the completed dose
2. Click Undo or tap the dose again
3. It goes back to Pending

Skipping a Dose

Sometimes you need to skip a dose. Here’s how:

1. Find the dose
2. Click Skip (or the skip icon)
3. Pick a reason:
   • Forgot
   • Out of stock
   • Side effects
   • Doctor advised
   • Other
4. Add notes if you want (optional)
5. Click Confirm

The dose will show as Skipped in gray.

Multi-Skip Mode

Need to skip several doses at once? Use Multi-Skip.

1. Click the Multi-Skip button at the top
2. Tap each dose you want to skip (they’ll get checkmarks)
3. Click Skip Selected
4. Pick your reason
5. Click Confirm

This is helpful if you’re traveling or taking a break from your protocol.

Changing the Date

Want to see yesterday’s doses or plan ahead?

1. Click the date at the top
2. Pick a new date from the calendar
3. You’ll see doses scheduled for that day

Adding a Dose Manually

Sometimes you need to log a dose that wasn’t scheduled.

1. Click Add Dose
2. Select the medication from the dropdown
3. Pick the date and time
4. Enter how much you took
5. If it’s an injection, pick where you injected it
6. Add notes if you want (optional)
7. Click Save

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My Medications

This is where you manage all your medications. You’ll see cards for each one showing the important details.

What’s on a Medication Card

Each card shows:

• Medication name
• Type (Vial, Pills, Drops, Patches, etc.)
• Dose amount and unit (like “10 mg” or “0.5 ml”)
• How often you take it (Daily, Twice daily, etc.)
• Status badge (Active or Archived)
• Doses remaining (if applicable)
• Days of supply left (color-coded: green = plenty, yellow = getting low, red = almost out)

Adding a New Medication

1. Click the + Add Medication button (green button with a plus sign)
2. Fill out the form (details below)
3. Click Save

The Add Medication Form

Basic Info:

• Name: Type the medication name. As you type, you might see suggestions pop up.
• Type: Pick from the dropdown:
  • Vial (liquid in a bottle you draw from with a syringe)
  • Pen (pre-filled injection pen)
  • Pills (tablets or capsules)
  • Drops (liquid drops, usually under the tongue)
  • Powder (needs to be mixed with liquid)
  • Cream (topical application)
  • Patches (stick-on patches)
• Status: Choose Active (you’re currently taking it) or Inactive

How Much and How Often:

• Dose Amount: How much you take each time (like 10 or 0.5)
• Unit: Pick the unit (mg, mcg, ml, IU, etc.)
• Frequency: How often you take it:
  • Daily (once per day)
  • Twice Daily (morning and evening)
  • Three Times Daily (morning, afternoon, evening)
  • Every X Days (like every 3 days)
  • Specific Days (pick days of the week)
  • Custom (set your own schedule)

Time(s) of Day:

• Click the time picker to set when you take each dose
• If you picked “Twice Daily”, you’ll see two time pickers
• Set AM or PM times

For Injections:

• Injection Site: Where you inject (abdomen, thigh, arm, etc.)

Inventory & Cost (optional but helpful):

• Quantity on Hand: How many vials, bottles, or pills you have
• Cost: What you paid for it
• Vendor: Where you bought it from
• Reorder Alert: Set how many days in advance you want a low stock warning

Cycle Tracking (Premium feature): If your medication is taken in cycles (like 12 weeks on, 4 weeks off), toggle Is Cycle on.

• Cycle Duration: How long you take it (like 12 weeks)
• Washout/Off Duration: How long you stay off it (like 4 weeks)
• Start Date: When you started the current cycle

Editing a Medication

1. Click on the medication card (or click the three dots and select Edit)
2. Make your changes
3. Click Save

Deleting a Medication

1. Click the three dots on the medication card
2. Click Delete
3. Confirm you really want to delete it

Warning: Deleting a medication removes all its dose history. Archive it instead if you want to keep the history.

Archiving a Medication

If you’re not taking a medication anymore but want to keep the history:

1. Click the three dots on the medication card
2. Click Archive
3. The medication moves to the Archived section

To see archived medications, click the Archived filter at the top.

Medication Groups

TrackMe+ automatically groups related medications together. For example, if you have “Semaglutide 5mg” and “Semaglutide 10mg”, they’ll appear under a “Semaglutide” group.

Click the group header to collapse or expand it.

Variant Grouping

This is a smart feature for tracking the same medication at different strengths or from different batches.

Example: You switch from a 5mg vial to a 10mg vial of the same peptide.

1. When adding the new one, use the same base name
2. TrackMe+ groups them as “variants”
3. You can switch between variants without losing dose history
4. Helpful for tracking titration (gradually increasing doses)

Reconstitution Calculator

For powdered medications that need to be mixed with liquid:

1. Open the medication details
2. Click Reconstitution Calculator
3. Enter:
   • Total mg in the vial (like 10mg)
   • How much liquid you’re adding (like 2ml)
4. The calculator shows:
   • Concentration (mg/ml)
   • How many units to draw for your dose

This makes it easy to figure out syringe measurements.

Cycle Management (Premium)

If you’re doing a cycle (on/off pattern):

Starting a Cycle:

1. Make sure your medication has Is Cycle turned on
2. Click Start Cycle
3. Confirm the start date
4. You’ll see a progress indicator like “🔄 Day 5/84”

During the Cycle: The card shows how many days you’re into the cycle.

After the Cycle Ends:

• You’ll see “😴 Rest 10d” (or however long your washout is)
• When the washout ends, you’ll see “✅ Ready” and can start again

Ending a Cycle Early:

1. Click the medication card
2. Click End Cycle
3. Add notes about how it went (optional)
4. Rate the cycle 1-5 stars (optional)
5. Note any side effects (optional)
6. Click Confirm

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Lab Results

Track blood work, hormone panels, and other test results here.

Adding a Lab Result

1. Click + Add Lab Result
2. Fill out the form:
   • Test Name: What was measured (like “Testosterone Total” or “Hemoglobin A1C”)
   • Test Date: When you had the test
   • Result Value: The number from your lab report
   • Unit: The measurement unit (mg/dL, ng/mL, %, etc.)
   • Reference Range: The normal range (like “70-100”). You can usually find this on your lab report.
   • Lab Provider: Which lab did the test (optional)
   • Notes: Any comments (optional)
3. Click Save

The app automatically marks it as Normal or Abnormal based on the reference range.

Viewing Your Lab Results

You’ll see a table with all your results:

• Date
• Test Name
• Value
• Unit
• Reference Range
• Status badge (green = Normal, red = Abnormal, yellow = Flagged)

Click a result to see full details.

Filtering Lab Results

Use the filter buttons at the top:

• All: Shows everything
• Normal: Only results within the normal range
• Abnormal: Results outside the normal range
• Flagged: Results you’ve marked for follow-up

You can also search by test name using the search box.

Editing or Deleting a Lab Result

1. Click on the lab result
2. Click Edit or Delete
3. Make your changes or confirm deletion

AI Lab Scan (Premium Feature)

Instead of typing everything manually, you can take a photo of your lab report.

1. Click 📷 Scan Lab Report
2. Take a photo of your lab report or upload an image
3. Wait a few seconds while the AI reads it
4. Review the extracted data
5. Uncheck any results you don’t want to import
6. Click Import Selected

The AI looks for test names, values, units, and reference ranges. It skips results that aren’t numbers (like “Negative” or “Yellow”).

Note: You might need to correct some values if the scan isn’t perfect. Always double-check against your actual report.

Lab Trends (Premium Feature)

Want to see how a test has changed over time?

1. Click View Trends
2. Pick the tests you want to graph
3. Choose a date range (last 3 months, 6 months, 1 year, or custom)
4. You’ll see a line graph showing the values over time
5. The normal range is shaded on the graph

This makes it easy to spot trends and show your doctor.

Lab Result Limits

Free Plan: 10 lab results per year Standard Plan: 50 lab results per year Premium Plan: Unlimited

When you hit your limit, you’ll be prompted to upgrade.

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Budget & Purchases

Track how much you’re spending on medications and supplies.

Adding a Purchase

1. Click + Add Purchase
2. Fill out the form:
   • Medication: Which medication did you buy? (You can quick-add a new one if needed)
   • Purchase Date: When you bought it
   • Vendor: Where you bought it from
   • Quantity: How much you bought (vials, pills, etc.)
   • Cost Per Unit: Price for one unit
   • Total Cost: This auto-calculates, or you can enter it directly
   • Batch/Lot Number: From the packaging (optional but good for tracking)
   • Notes: Any comments (optional)
3. Click Save

Viewing Purchase History

You’ll see a table with all purchases:

• Date
• Medication
• Vendor
• Quantity
• Cost
• Actions (Edit, Delete)

Click the column headers to sort by date, cost, medication, etc.

Receipt Scanning (Premium Feature)

Take a photo of your receipt instead of typing it all in.

1. Click 📷 Scan Receipt
2. Take a photo of your receipt or upload an image
3. Wait while the AI reads it
4. Review what it found:
   • Vendor name
   • Purchase date
   • Items and prices
5. Match items to your medications (the app will suggest matches)
6. Uncheck items you don’t want to import
7. Click Import Selected

The form gets pre-filled. Just review and save.

Budget Analytics

Click Budget Analytics to see:

• Total spent (all time)
• Spending this month
• Spending by vendor (pie chart)
• Spending by medication (bar chart)
• Monthly trend (line graph)

Exporting Purchase Data

1. Click Export
2. Choose CSV or PDF
3. The file downloads to your computer

You can open it in Excel or Google Sheets to do your own analysis.

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Supplies

Keep track of syringes, needles, alcohol swabs, and other consumables. This helps you avoid running out.

Note: Supplies tracking is a Standard or Premium feature.

Adding a Supply

1. Click + Add Supply
2. Fill out the form:
   • Name: What it is (like “30G Insulin Syringes” or “Alcohol Swabs”)
   • Type: Pick from the dropdown (Syringe, Needle, Swab, Wipe, Bandaid, Gloves, Liquid, Other)
   • Quantity: How many you have
   • Unit: What you’re counting (units, boxes, pieces, etc.)
   • Reorder Threshold: When do you want a low stock warning? (like “10 units”)
   • Cost: What you paid (optional)
   • Vendor: Where you bought it (optional)
   • Expiration Date: When it expires (optional)
   • Notes: Any comments (optional)
3. Click Save

Supply Cards

Each supply shows:

• Name and type
• Current quantity with a progress bar
• Status badge:
  • Green = In Stock (above reorder threshold)
  • Yellow = Low Stock (at or below threshold)
  • Red = Out of Stock (zero)
• Days until expiration (if you set an expiration date)
• Quick Restock button

Restocking Supplies

When you buy more of something:

1. Click Restock on the supply card
2. Enter how many you’re adding
3. Add notes if you want (like “Ordered from Amazon, confirmation #12345”)
4. Click Add Stock

The quantity updates automatically.

Linking Supplies to Medications

You can tell TrackMe+ which supplies you use with each medication. Then when you log a dose, it automatically deducts from your supply inventory.

To Link:

1. Open a medication
2. Click Link Supplies
3. Select a supply from the dropdown
4. Enter how many you use per dose (like “1 syringe, 1 needle, 2 swabs”)
5. Click Add

Now when you log a dose of that medication, TrackMe+ asks “Did you use supplies?” If you say yes, it deducts them automatically.

Low Stock Alerts

When a supply hits your reorder threshold, you’ll see:

• A yellow badge on the supply card
• An alert on the Dashboard
• A notification (if you have notifications turned on)

This gives you time to order more before you run out.

Viewing Supply History

Click on a supply card to see:

• Current quantity
• Restock history (dates, amounts added, notes)
• Consumption rate (how fast you’re using it)
• Projected days until empty

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Vendors

Keep a list of where you buy your medications and supplies.

Adding a Vendor

1. Click + Add Vendor
2. Fill out the form:
   • Name: Company name
   • Website: Their URL (optional)
   • Contact Email: Their email (optional)
   • Phone: Their phone number (optional)
   • Notes: Any comments (optional)
3. Click Save

Viewing Vendors

You’ll see a list with:

• Vendor name
• Website (clickable link)
• Number of medications you’ve bought from them
• Number of purchases
• Total spent with them

Click a vendor to see all medications and purchases from them.

Editing or Deleting a Vendor

1. Click on the vendor
2. Click Edit or Delete
3. Make changes or confirm deletion

If you delete a vendor, your medications and purchases stay. They just won’t have a vendor linked anymore.

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Vitals - Weight

Track your weight over time.

Logging Your Weight

1. Go to the Weight section (in the Vitals area on desktop, or tap More → Weight History on mobile)
2. Click + Add Weight
3. Fill out:
   • Date: When you weighed yourself
   • Weight: The number on the scale
   • Unit: Toggle between lbs and kg
   • Notes: Any comments like “After breakfast” or “Morning, fasted” (optional)
4. Click Save

Viewing Weight History

You’ll see:

• Current Weight: Your most recent entry with a big number
• 7-Day Change: How much you’ve gained or lost in the last week (with an up or down arrow)
• 30-Day Change: Same for the last month
• All-Time High/Low: Your highest and lowest recorded weights
• Weight Chart: A line graph showing your weight over time

The chart shows the last 30 entries by default. You can change the date range.

Editing or Deleting a Weight Entry

1. Find the entry in the history table
2. Click Edit or Delete
3. Make changes or confirm deletion

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Vitals - Blood Pressure

Track your blood pressure and heart rate.

Logging Blood Pressure

1. Go to the Blood Pressure section (in Vitals on desktop, or More → BP History on mobile)
2. Click + Add BP Reading
3. Fill out:
   • Systolic: The top number (like 120)
   • Diastolic: The bottom number (like 80)
   • Pulse: Your heart rate in beats per minute (optional)
   • Date & Time: When you took the reading
   • Notes: Any comments like “After exercise” or “First thing in the morning” (optional)
4. Click Save

Understanding the Classification

After you save, you’ll see a colored badge:

• Green (Normal): Systolic under 120 and diastolic under 80
• Yellow (Elevated): Systolic 120-129 and diastolic under 80
• Orange (High): Systolic 130-179 or diastolic 80-119
• Red (Crisis): Systolic 180+ or diastolic 120+

Note: This is for information only, not medical advice. Talk to your doctor about your readings.

Viewing BP History

You’ll see:

• Current Reading: Your most recent BP with classification
• 7-Day Average: Average over the last week
• 30-Day Average: Average over the last month
• All-Time High/Low: Your highest and lowest readings
• BP Chart: A graph with two lines (red for systolic, blue for diastolic)

The chart shows normal range lines at 120/80 for reference.

Editing or Deleting a BP Reading

1. Find the entry in the history table
2. Click Edit or Delete
3. Make changes or confirm deletion

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Reports

Generate printable reports to share with your doctor or track your progress.

Available Reports

1. Doctor Printout A professional summary of your medications, doses, and labs. Designed to hand to your healthcare provider.

2. Dosing Adherence Shows what percentage of doses you’ve taken on time. Includes a calendar view and trends.

3. Lab Trends (Premium) Graphs your lab values over time. Helpful for spotting patterns.

4. Financial Summary (Premium) Total spending by vendor, medication, and month. Shows cost trends.

Generating a Report

1. Go to the Reports section
2. Click the report type you want
3. Choose options (like date range or which medications to include)
4. Click Generate
5. The report appears on screen

Printing or Saving a Report

Once the report is generated:

• Click Print to open your browser’s print dialog. You can print to paper or save as PDF.
• Click Copy to Clipboard to copy the text (handy for pasting into an email)

Sharing with Your Doctor

The Doctor Printout report is formatted to be professional and easy to read. It includes:

• Your name and date
• List of active medications with doses and frequencies
• Recent dose history (last 30 days)
• Latest lab results
• Notes section

Print it or save as PDF and bring it to your appointment.

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Family Accounts (Premium)

If you’re tracking medications for family members (like kids or elderly parents), you can add them to your account.

Note: Family accounts are Premium only.

Adding a Family Member

1. Go to Settings → Family
2. Click + Invite Family Member
3. Enter their email address
4. Choose the type:
   • Adult: They manage their own data. You can view it but they have full control.
   • Dependent: You manage their data. They can view it but you make the changes.
5. Click Send Invite

They’ll get an email with a link. When they click it, they’ll create an account (or log in if they already have one) and automatically join your family.

Managing Dependents

For dependents (like children):

• You can log doses for them
• You can add their medications
• You can view all their data
• They can see their own data but can’t make changes

To switch to a dependent’s view:

1. Click the dropdown in the top-right corner (shows your name)
2. Select the dependent’s name
3. You’re now viewing and managing their data

To switch back to your own data:

1. Click the dropdown again
2. Select your own name

Viewing an Adult Family Member’s Data

For adult family members:

• You can view their dashboard and medications
• You can’t edit their data unless they give you permission
• Helpful for keeping an eye on elderly parents’ adherence

Removing a Family Member

1. Go to Settings → Family
2. Find the family member in the list
3. Click Remove
4. Confirm

Their data stays with them. They just won’t be in your family anymore.

Family Plan Limits

Standard Plan: 1 dependent Premium Plan: 3 dependents

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Settings

Customize how TrackMe+ works for you.

Profile Tab

Change your name, email, or password.

To Update Your Name:

1. Click in the Name field
2. Type your new name
3. Click Save

To Update Your Email:

1. Click in the Email field
2. Type your new email
3. Click Save

To Change Your Password:

1. Click Change Password
2. Enter your current password
3. Enter your new password (twice)
4. Click Update Password

Display Tab

Dark Mode: Toggle between light and dark theme. Dark mode is easier on the eyes at night.

Time Format: Choose 12-hour (3:00 PM) or 24-hour (15:00).

Date Format: Choose your preferred format:

• MM/DD/YYYY (US style)
• DD/MM/YYYY (International)
• YYYY-MM-DD (ISO standard)

UI Density:

• Comfortable: More space between items (easier to tap on mobile)
• Compact: Fits more on screen at once

Default View: Pick which screen you see when you log in (Dashboard, Today, Medications, etc.).

Day Start Time

This is a special setting for people who work night shifts or have unusual schedules.

What it does: Normally, “today” starts at midnight. If you set Day Start Time to 6:00 AM, then anything before 6 AM counts as part of yesterday.

Example: You work nights and take a dose at 2:00 AM. With Day Start Time set to 6:00 AM, that dose appears on yesterday’s Today page, not today’s. This keeps your doses grouped by when you were awake.

To change it:

1. Go to Settings → Display
2. Find Day Start Time
3. Set it to when your “day” starts (like 6:00 AM)
4. Click Save

Most people leave this at midnight (default).

Notifications Tab

Turn notifications on or off:

• Email Notifications: Get emails about dose reminders and low stock alerts
• Dose Reminders: Browser notifications when it’s time to take a dose
• Low Supply Alerts: Get notified when supplies are running low

Toggle each on or off.

Data Tab

Export All Data: Downloads all your data as a ZIP file with CSV spreadsheets. Includes medications, doses, labs, purchases, weight, blood pressure, and supplies.

1. Click 📥 Export All Data (CSV)
2. Wait a few seconds
3. A file downloads (named like trackmeplus-export-2025-02-08.zip)
4. Unzip it and open the CSV files in Excel or Google Sheets

Delete Account: Permanently delete your account and all data. This can’t be undone. You’ll be asked to confirm.

Billing Tab

See your current subscription plan and manage billing.

What You’ll See:

• Current plan (Free, Standard, or Premium)
• Features you have access to
• Your usage (like “3/3 medications” or “8/10 labs this year”)
• Next billing date (if subscribed)

To Upgrade:

1. Click the Upgrade to Standard or Upgrade to Premium button
2. Enter your credit card info (handled by Stripe, secure payment processing)
3. Click Subscribe
4. You’re upgraded immediately

To Downgrade or Cancel:

1. Click Manage Subscription
2. Click Cancel Subscription
3. Confirm

You keep Premium features until the end of your billing period. Then you drop to the free plan.

To Reactivate: If you cancelled but want to come back:

1. Click Reactivate Subscription
2. Confirm
3. Billing resumes

Family Tab (Premium)

See all your family members. Invite new ones, remove existing ones. (Details covered in the Family Accounts section above.)

Support Tab

Report a Bug or Request a Feature:

1. Click Report an Issue
2. Choose a category (Bug, Feature Request, Other)
3. Describe the issue
4. Attach a screenshot if helpful (optional)
5. Click Submit

The team will respond via email.

FAQ Links: Click to see frequently asked questions.

Help Tab

Find tutorials, getting started guides, and documentation links. Also shows the current version number.

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Subscription Tiers

TrackMe+ has four plans:

Free Plan

Cost: $0/month

What You Get:

• 3 medications max
• 10 lab results per year
• Unlimited dose logging
• Weight and blood pressure tracking
• Basic dashboard and reports

What You Don’t Get:

• Supplies tracking
• Vendors
• Purchases tracking
• Cycles
• OCR scanning
• Lab trends
• Family accounts

Best For: Trying out the app or tracking just a couple medications.

Standard Plan

Cost: $6.99/month

What You Get:

• Unlimited medications
• 50 lab results per year
• Everything in Free, plus:
  • Supplies tracking
  • Vendors
  • Purchases tracking
  • Basic reports
  • 1 family dependent

What You Don’t Get:

• OCR scanning (AI features)
• Cycles tracking
• Lab trends graphs
• Premium reports
• Additional family members

Best For: Serious tracking of multiple medications and supplies.

Premium Plan

Cost: $14.99/month

What You Get:

• Everything in Standard, plus:
  • Unlimited lab results
  • AI OCR scanning (labs and receipts)
  • Cycle tracking with washout periods
  • Lab trends graphs
  • All reports
  • Up to 3 family dependents
  • Priority support

Best For: Power users who want all the features, especially OCR and advanced analytics.

Family Plan

Cost: $19.99/month

What You Get:

• Everything in Premium, plus:
  • Up to 5 family members (not just 3 dependents)
  • All Premium features for the entire family
  • Shared OCR credit pool
  • Family-wide reporting

Best For: Families managing medications for multiple members.

How to Upgrade

1. Go to Settings → Billing
2. Click Upgrade to Standard, Upgrade to Premium, or Upgrade to Family
3. Enter payment details
4. Click Subscribe

You get instant access to the new features.

How to Downgrade

1. Go to Settings → Billing
2. Click Cancel Subscription
3. Choose whether to downgrade immediately or at the end of your billing period
4. Confirm

If you have more medications or labs than the new plan allows, you’ll need to archive some before downgrading.

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Mobile-Specific Features

TrackMe+ works great on phones. Here’s what’s different on mobile.

Installing the App

You can add TrackMe+ to your home screen like a regular app.

On iPhone (Safari):

1. Open TrackMe+ in Safari
2. Tap the Share button (square with up arrow)
3. Scroll down and tap Add to Home Screen
4. Tap Add

You’ll see a TrackMe+ icon on your home screen. Tap it to open the app.

On Android (Chrome):

1. Open TrackMe+ in Chrome
2. You might see a popup asking “Add TrackMe+ to Home screen?”
3. Tap Install or Add

If you don’t see the popup:

1. Tap the three dots menu (top right)
2. Tap Add to Home screen
3. Tap Add

Bottom Tab Navigation

Mobile has five tabs at the bottom:

1. Home (house icon): Dashboard
2. Meds (pill icon): Your medications
3. Today (calendar icon): Today’s doses
4. Labs (clipboard icon): Lab results (Standard+ only)
5. More (three dots icon): Everything else

Tap a tab to switch screens.

The More Menu

The More tab opens a menu with:

• Weight History
• BP History
• Budget Overview
• Vendors
• Supplies
• Cycle History
• Reports
• Settings
• Logout

Tap any item to open that screen.

Using the Camera for OCR

Mobile makes OCR scanning easy because you can use your phone’s camera.

To Scan a Lab Report:

1. Go to Labs
2. Tap 📷 Scan
3. Your camera opens
4. Point it at your lab report and tap the shutter button
5. Wait while it processes
6. Review and import the data

To Scan a Receipt:

1. Go to More → Budget
2. Tap 📷 Scan Receipt
3. Take a photo of your receipt
4. Wait while it processes
5. Review and import the purchase

Make sure the image is clear and well-lit for best results.

Offline Mode

If you lose internet connection, you can still:

• View data that’s already loaded (medications, recent doses, etc.)
• See your Today screen
• Read dose history

You can’t:

• Add new doses (they’ll save when you reconnect)
• Sync with the desktop version
• Use OCR features
• Load new data

When you reconnect, everything syncs automatically.

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Troubleshooting

Can’t Log In / Forgot Password

If you forgot your password:

1. Click Forgot Password? on the login page
2. Enter your email
3. Click Send Reset Link
4. Check your email (including spam folder)
5. Click the reset link
6. Enter a new password

If the reset email doesn’t arrive:

• Wait 5-10 minutes (sometimes emails are slow)
• Check your spam/junk folder
• Make sure you entered the right email address
• Try requesting a new reset link

If you still can’t log in, contact support via the Support tab in Settings.

Doses Not Showing on Schedule

Check these things:

1. Is the medication set to Active?
   • Go to My Medications
   • Make sure it says “Active” not “Inactive” or “Archived”
2. Is the frequency set correctly?
   • Open the medication
   • Check the frequency (Daily, Twice Daily, etc.)
   • Make sure the time(s) of day are set
3. Are you looking at the right date?
   • The date picker at the top of Today shows which day you’re viewing
   • Click it to make sure you’re on today
4. Did you start the medication recently?
   • Doses only show from the start date forward
   • Check the Start Date in the medication details

If none of that helps, try refreshing the page (Ctrl+R on desktop, pull down to refresh on mobile).

OCR Scan Not Working

For lab scans:

• Make sure the image is clear and well-lit
• Try to get the whole table of results in the photo
• Don’t crop too tightly—leave some margin
• If it still doesn’t work, you might need to enter the data manually

For receipt scans:

• Make sure the vendor name, date, and prices are visible
• Flatten the receipt so there are no shadows or creases
• Try taking the photo from directly above

If you keep getting errors:

• Check that you have OCR scans remaining (Premium feature)
• Try a different image
• Contact support if the problem persists

Data Not Syncing Between Desktop and Mobile

Data syncs automatically when you use the app. If you’re not seeing changes:

1. Refresh the page:
   • Desktop: Press Ctrl+R (Windows) or Cmd+R (Mac)
   • Mobile: Pull down from the top to refresh
2. Make sure you’re logged into the same account:
   • Check the email shown in Settings → Profile on both devices
   • If they’re different, log out and log in with the right account
3. Check your internet connection:
   • Mobile: Make sure you’re not in offline mode
   • Try opening a website to confirm you’re connected
4. Wait a minute and try again:
   • Sometimes there’s a short delay

If data still doesn’t sync after a few minutes, log out and log back in.

How to Clear Cache / Force Refresh

If the app looks wrong or old data is showing:

Desktop:

• Windows: Press Ctrl+Shift+R
• Mac: Press Cmd+Shift+R

This forces a full reload.

Mobile:

• Pull down from the top of the screen to refresh
• If that doesn’t work, close the app completely (swipe it away from recent apps) and reopen it

Nuclear option (if nothing else works):

1. Log out
2. Clear your browser cache (in browser settings)
3. Close the browser completely
4. Reopen and log back in

How to Report a Bug or Request a Feature

1. Go to Settings → Support
2. Click Report an Issue
3. Choose Bug or Feature Request
4. Describe the problem or idea
5. Add a screenshot if it helps
6. Click Submit

The team reads all reports and will follow up via email.

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Tips & Best Practices

Setting Up Your First Medication Protocol

1. Start with one medication Add your first medication and get comfortable logging doses for a few days before adding more.

2. Set realistic times Pick times you’ll actually remember. If you always have coffee at 8 AM, schedule your morning dose for 8 AM.

3. Use the Today screen daily Check it every morning to see what you need to take. Check off doses as you go.

4. Enable notifications Go to Settings → Notifications and turn on Dose Reminders. You’ll get a reminder when it’s time.

Managing a TRT Regimen

TRT = Testosterone Replacement Therapy

Typical setup:

• Medication: Testosterone Cypionate 200mg/ml
• Dose: 100mg (0.5ml)
• Frequency: Twice weekly (Monday and Thursday)
• Injection sites: Rotating (thigh, glute, abdomen)

Tips:

• Log your injection site each time so you can rotate properly
• Track labs (Testosterone Total, Free Testosterone, Estradiol, etc.) every 3 months
• Use Lab Trends to see how your levels respond to dose changes
• Link syringes and needles as supplies so you know when to reorder

Tracking Peptide Cycles with Titration

Titration = gradually increasing the dose

Example: Semaglutide for weight loss

• Week 1-4: 0.25mg
• Week 5-8: 0.5mg
• Week 9-12: 1mg
• Then 4 weeks off (washout)

How to track this:

1. Option 1: One medication, edit the dose as you increase
   • Add Semaglutide at 0.25mg
   • After 4 weeks, edit it to 0.5mg
   • After 4 more weeks, edit it to 1mg
   • Track the cycle to know when to stop
2. Option 2: Variants for each dose level
   • Add “Semaglutide 0.25mg”
   • After 4 weeks, add “Semaglutide 0.5mg” (archive the 0.25mg)
   • After 4 more weeks, add “Semaglutide 1mg” (archive the 0.5mg)
   • Keeps history of each phase

Use Cycle Tracking (Premium): Set your medication as a cycle with on/off periods, and the app will automatically count days and show you when to take a break.

Using Receipt Scanning to Track Spending

If you buy medications and supplies regularly:

1. Keep all receipts Even digital ones from email.

2. Scan them as soon as you get them Open TrackMe+, go to Purchases, and scan the receipt while it’s fresh.

3. Let the AI do the work It extracts the vendor, date, and prices. You just review and confirm.

4. Review your Budget Analytics monthly See which vendors are cheapest, which medications cost the most, and track your monthly spending.

5. Check Days Remaining on medication cards Each medication card shows how many days of supply you have left, so you know when to reorder.

Getting the Most Out of Reports for Doctor Visits

Before your appointment:

1. Generate a Doctor Printout Go to Reports → Doctor Printout → Generate.

2. Add any notes If there’s anything specific you want to discuss, add it to a medication’s Notes field before generating the report.

3. Include recent labs If you had labs done recently, make sure they’re in the system. They’ll show on the report.

4. Print or save as PDF Bring a printed copy or have the PDF on your phone to show the doctor.

5. Use Lab Trends to visualize changes If you’re discussing whether a dose change is working, show the Lab Trends graph. It’s easier to see than a table of numbers.

Doctors love this because it’s organized and complete. Much better than trying to remember everything off the top of your head.

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Frequently Asked Questions

Q: Can I use TrackMe+ offline? A: On mobile, you can view data that’s already loaded, but you need internet to sync or add new data.

Q: Is my data private? A: Yes. Your data is encrypted and only you can access it. We never share it with third parties. See the Privacy Policy for details.

Q: Can I export my data? A: Yes! Go to Settings → Data and click Export All Data. You’ll get a ZIP file with CSV spreadsheets of everything.

Q: What if I switch from vials to a pen? A: Edit the medication and change the Type from “Vial” to “Pen”. Update the dose amount if needed. Your history stays intact.

Q: Can I track medications for my kids? A: Yes, with a Premium subscription. Add them as dependents in Settings → Family. You’ll manage their medications and doses.

Q: What’s the difference between Archive and Delete? A: Archive keeps the medication and all its dose history, but hides it from your active list. Delete removes it completely, including all doses. Archive is safer.

Q: Why does my dose unit say “units” instead of “ml”? A: For medications that have a concentration (mg/ml), TrackMe+ converts to insulin syringe units. You can change it back by editing the medication.

Q: How accurate is the OCR scanning? A: Pretty good, but not perfect. Always review the extracted data before importing. Fix any mistakes.

Q: Can I share my account with my spouse? A: You can both log in with the same credentials, but you’ll see the same data. If you want separate tracking, create two accounts and add each other as family members (Premium).

Q: I hit my lab limit. What now? A: You can upgrade to a higher tier (Standard has 50/year, Premium has unlimited), or wait until the year resets. The year is based on when you created your account, not the calendar year.

Q: Can I change my subscription from monthly to yearly? A: Not yet, but it’s on the roadmap. Monthly is the only option for now.

Q: What happens if I cancel my subscription? A: You keep access until the end of your billing period. Then you drop to the Free plan. If you have more than 3 medications, you’ll need to archive some. Your data isn’t deleted—you just can’t edit it until you resubscribe.

Q: Can I get a refund? A: Subscriptions are non-refundable, but you can cancel anytime to stop future charges.

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Getting Help

If you’re stuck or have questions:

1. Check this guide: Most questions are answered here.
2. Check the FAQ: Settings → Help → FAQ
3. Contact support: Settings → Support → Report an Issue

We’re here to help. Don’t hesitate to reach out!

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Welcome to TrackMe+. We hope it makes your health tracking easier and less stressful. Happy tracking!